|
This section should be helpful to answer any questions about this site, products and services.
PAYPAL Credit Card Payment - We use PAYPAL PRO as our credit card proccessor. All the information that you supply is encrypted for security and all transactions go directly through them. We never see you Credit Card information and this information is not stored with us. Also you do not need to sign up with them or be a member use you card. Your statement will show you transaction as Digby&Barkley
FREE Shipping - We offer free shipping on all orders within the United States. No minimum order amount are required. Orders typically ship within one week from time we recieve your order confirmation. We ship most orders via first class mail or Priority Mail. However, because we are a small business and offer a large selection of designs and options there are many times that your shirt could be screenprinted just for you. This may cause a small delay in shipping. We do everything possible to get orders out as quickly as possible. If you have a special need to have a product arrive by a certain date please feel free to contact us and we'll make sure to take care of you.
Phone Orders - At this time we are unable to take retail orders over the phone. If you have special needs please contact us by email and we'll do everthing possible to help you out.
Returns- We accept returns within 15 days for exchange. (items must be in resalable condition and not laundered and please no extra dog hair we already have plenty ) If you would like to return your item for an exchange, please contact us.
Wholesale information - We offer our products at wholesale pricing to retail stores.. Please contact us for more information.
Our privacy policy
We respect your privacy. We don't sell, lend or share your information in any way. We know how important your privacy is.
We do maintain a list of mailing addresses and emails for our own marketing. From time to time we may do a postcard mailing or send emails to let you know about new products or special sales or events. But we assure you that your mailbox will not be loaded with junk mail. If you would like to be removed from our list, please email us.
We do not keep track of individual use of our website. However, we do keep track of how many people visit our site and at what time. We also collect very general information on what type of operating systems and browsers those that connect to our site use. This allows us to create a website that caters to the needs of our viewers and at the same time give them complete anonymity
Credit Card transaction are processed through PAYPAL. We never see your credit card information. And all transaction information is sent to you directly through PAYPAL and all transactions are secure. We never collect or store your credit card information.
Still have any questions? earsup@digandbark.com
Have a question or comment, please let us know. We will try our best to reply within 24 hours.
Because we are a small company, the best way to get in touch with us is through email.
For questions about orders or any general inquiery. earsup@digandbark.com
Questions about wholesale ordering or setting up an account wholesale@digandbark.com
If you would like to give us a call our phone number is (800) 430-2995 You will in most cases get our voice mail. Just let us know how to get back to you and we'll give you a call as soon as we can.
|
 |
| |
 |
|